Zoho Integration

The Zoho integration provides two-way sync between Journeybee and Zoho CRM. Leads, deals, contacts, and accounts are automatically synced between both platforms.

Where to find it: Go to Settings, then Integrations. Find Zoho under the CRM section.

Connecting Zoho

Go to Settings, then Integrations, and click the Zoho card.
Click Connect to start the OAuth2 flow.
You will be redirected to Zoho to authorize the connection.
Once authorized, configure field mapping on the configuration page.

What syncs

The two-way sync covers leads, deals, contacts, and accounts. Deals sync using the Zoho deal ID. When you create or update a record in either platform, the corresponding record is updated in the other.

Field mapping

After connecting, configure which fields map between Journeybee and Zoho. You can map lead fields, deal fields, contact fields, and account fields.

Good to know

Zoho uses OAuth2 for authentication.
The integration handles Zoho's rate limits automatically with retry logic.
If the Zoho refresh token expires, sync stops and admins are notified. Reconnect to resume sync.