Outlook (Company Email)

Outlook (Company Email)

The Outlook company integration lets you connect a shared Outlook or Microsoft 365 email address for your organisation. Once connected, team members can send emails from Journeybee using the company Outlook address as the sender.

Where to find it: Go to Settings, then Integrations. Find Outlook under the Email section.

Connecting Outlook

1. Go to Settings, then Integrations, and click the Outlook card.

2. Click Connect to start the OAuth2 flow (using PKCE for security).

3. You will be redirected to Microsoft to authorize the connection.

4. Once authorized, the company Outlook address is available as a sender option.

Using the company sender

After connecting, when composing an email in Journeybee, you can select the company Outlook address from the From dropdown. This lets team members send emails on behalf of the company without needing their own Outlook connection.

Good to know

• Outlook uses OAuth2 with PKCE for authentication. No app passwords or API keys needed.

• The company Outlook connection is separate from individual user Outlook connections.

• If the Microsoft refresh token expires, the connection needs to be reauthorized.