Payments Account
What is the Payments Account?
The Payments Account settings page is where you configure your Stripe integration for processing partner commission payments. This allows you to automatically pay partners their commissions and manage all financial aspects of your partner programme.
What's on the Payments Account Page
Account Connection
Stripe Integration: Connect your existing Stripe account or create a new one
Account Status: Shows whether your payment account is fully configured
Account ID: Your unique Stripe account identifier
Onboarding Status: Whether you've completed all required setup steps
Payment Settings
Finance Email: Email address for payment notifications and invoices
Payment Schedule: How often commissions are paid out
Minimum Payout: Threshold amount before payments are processed
Currency Settings: Default currency for partner payments
Account Management
Account Details: Access to Stripe dashboard for detailed management
Payment History: Record of all commission payments made
Pending Payouts: Commissions ready to be paid
Failed Payments: Any payment issues that need attention
How to Use It
Setting Up Your Payments Account
Option 1: Connect Existing Stripe Account
Click "Connect Existing Account"
Log in to your Stripe account
Authorise Journeybee to access your account
Complete any additional verification steps
Configure your payment settings
Option 2: Create New Stripe Account
Click "Create Payments Account"
Follow the Stripe onboarding process
Provide required business information
Verify your identity and bank details
Complete account setup in Journeybee
Completing Account Setup
After connecting Stripe, you'll need to:
Verify your business details
Add bank account information for payouts
Complete identity verification
Set up payment processing
Configure notification preferences
Managing Payment Settings
Finance Email Configuration
Set the email where payment notifications are sent
This email receives payout confirmations
Include finance team members as needed
Update when team members change
Payment Preferences
Choose payout frequency (daily, weekly, monthly)
Set minimum payout thresholds
Configure currency preferences
Set up automatic vs manual payouts
Stripe Integration Features
Automatic Commission Processing
Commissions calculated based on closed deals
Automatic transfer to partner bank accounts
Real-time payment status updates
Detailed transaction records
Payment Security
Bank-level security through Stripe
PCI DSS compliance
Fraud detection and prevention
Secure payment processing
Global Payment Support
International bank transfers
Multiple currency support
Local payment methods
Competitive exchange rates
Partner Payout Process
How Payments Work
Partner refers a deal that closes
Commission is calculated automatically
Payment is queued for next payout cycle
Stripe processes the payment
Partner receives funds in their bank account
Both parties receive confirmation notifications
Payment Timeline
Daily Payouts: Payments processed every business day
Weekly Payouts: Payments processed weekly on chosen day
Monthly Payouts: Payments processed monthly on chosen date
Manual Payouts: Payments processed when you trigger them
Payment Requirements
Partners need to provide:
Valid bank account details
Tax identification information
Identity verification documents
Payment preferences and currency
Financial Reporting
Payment Analytics
Total commissions paid by period
Average payout amounts
Payment success rates
Partner payment history
Revenue attribution tracking
Tax and Compliance
Automatic tax reporting (where applicable)
1099 generation for US partners
VAT handling for EU transactions
Financial audit trails
Compliance documentation
Export Capabilities
Payment history exports
Partner payment summaries
Tax reporting documents
Reconciliation reports
Integration with accounting software
Troubleshooting Payments
Common Issues
Account Setup Problems
Incomplete business verification
Missing bank account information
Identity verification delays
Regulatory compliance requirements
Payment Failures
Incorrect bank account details
Insufficient account balance
Payment method restrictions
Regulatory blocks or holds
Partner Issues
Partners not receiving payments
Incorrect commission calculations
Payment disputes or queries
Currency conversion questions
Resolution Steps
Check account status in Stripe dashboard
Verify all required information is complete
Contact Stripe support for technical issues
Review payment logs for error details
Communicate with partners about payment status
Security and Compliance
Data Protection
All payment data encrypted in transit and at rest
PCI DSS Level 1 compliance through Stripe
GDPR compliant data handling
Regular security audits and monitoring
Financial Regulations
Anti-money laundering (AML) compliance
Know Your Customer (KYC) verification
International banking regulations
Tax reporting requirements
Access Control
Admin-only access to payment settings
Secure authentication for account management
Audit logs for all payment activities
Role-based permissions for financial data
Best Practices
Account Management
Keep business information up to date
Monitor account status regularly
Review payment settings periodically
Maintain adequate account balance
Partner Communication
Clearly explain payment terms
Provide payment status updates
Offer support for payment setup
Document payment policies
Financial Controls
Regular reconciliation of payments
Monitor for unusual payment patterns
Set appropriate payout thresholds
Maintain backup payment methods
Important Notes
Only Admin users can configure payment accounts
Stripe account setup may take 1-3 business days
Some countries have restrictions on payment processing
Currency conversion fees may apply for international payments
Payment processing fees are charged by Stripe according to their pricing
This payment system ensures your partners get paid accurately and on time, building trust and encouraging continued participation in your partner programme.